Dedicated Solution for E-Commerce Brands

Triage Supplier Correspondence and Wholesale Inquiries in 60 Seconds

DTC brand founders get overwhelmed by round-the-clock emails from suppliers, logistics couriers, and wholesale buyers. Put operations on autopilot.

Sofia Moretti

Sofia Moretti

Commerce Operations AI Chief of Staff

"Buongiorno! Overnight update: 3 supplier bills scanned and logged; shipping delay from freight forwarder flagged; 2 wholesale inquiry draft responses prepared for review."

1. The 24/7 Supply Chain Inundation

E-commerce never sleeps. Between overseas factory production updates, freight customs notifications, and wholesale store inquiries, a DTC founder’s inbox receives continuous high-stakes correspondence.

Reacting to every supplier email shatters executive focus. Interruptions derail inventory planning, paid advertising optimization, and product development (Gloria Mark et al., 2008).

Founders need a mechanism to separate routine shipping notifications from critical stock shortages, without spending hours manually filtering email.

2. Streamlined Commerce Operations with Sofia Moretti

Supplier & Logistics Filtering

Sofia parses automated courier and freight notifications, extracting tracking numbers and surfacing only genuine exceptions or delays.

Wholesale Inquiry Drafting

Pre-drafts professional pricing and catalog responses for inbound retail buyers based on your standard commercial terms.

Consolidated 07:00 Briefing

Receive a tidy digest of overnight orders, pending supplier payments, and key operational items on your phone before your coffee brews.

Explicit Product Boundaries: What Tayeno Does Not Do

Sofia does not interface with physical warehouse equipment, pick and pack parcels, or resolve live phone disputes with customs couriers. She coordinates digital communications and supplier correspondence.

3. Worked Financial & Time ROI Calculation

  • Operational Hours Saved: 5 hours per week saved on supplier follow-ups and order notification triage (20 hours/month).
  • Speed to Wholesale Close: Accelerates wholesale inquiry turnaround from 24+ hours to minutes with 1-tap mobile draft approvals.
  • Cost: Solo plan from £29/mo + VAT, replacing expensive multi-seat e-commerce helpdesk software.

Reclaim Your Leverage

Connect your dedicated persona on Telegram in less than 60 seconds. Start every morning with a curated brief.

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